1. **Monthly Members:**
– Payments are due on the specified date each month.
– A $75 fee will be charged for payments made after the due date.
– Monthly members can lock in preferred training days as long as payments are made on time.
– Cancellations require a 24-hour notice; otherwise, the training session for the day will be forfeited.
2. **Pay-as-You-Go Members:**
– Payments must be made before booking appointments.
– Appointments cannot be scheduled until payment is received.
– Flexibility in training days may vary for pay-as-you-go members, as priority is given to monthly members.
– Cancellations require a 24-hour notice to avoid losing the training session for the day.
3. **Group Members:**
– Group members must make payments collectively and on time.
– If one group member is absent, there will be no makeup session provided.
– Full payment is required for group sessions, regardless of individual circumstances like travel plans or illness.
– The group rate remains the same, whether it’s 1 client or 3, and it is the group’s responsibility to plan accordingly.
4. **Late Policy:**
– Any member arriving more than 15 minutes late will forfeit the session, and the missed time will not be rescheduled.
At Trinity F.I.T, we aim to maintain a fair and consistent policy to ensure a positive training experience for all our members. Thank you for your cooperation and commitment to your fitness journey.